Return & Refund Policy

We want you to be happy with your purchase. If you are not satisfied, you can return most items within 30 days of delivery.

How to start a return

1. E-mail support@nestora.today within 30 days of delivery with your order number and the reason for the return.
2. We will reply with return instructions and the return address.
3. Pack the item securely in its original packaging and ship it back. Please keep your tracking number.

Return conditions

• Items must be unused, undamaged and in their original packaging with all accessories.
• For hygiene reasons, opened skin care products, beauty devices and consumable products (such as cleaning powders and coffee add-ins) can be returned only if they arrived damaged or defective.
• Return shipping costs are paid by the customer, unless the item arrived damaged, defective or you received the wrong item.

Damaged, defective or wrong items

If your order arrives damaged or defective, or you received the wrong item, contact us within 7 days of delivery with photos. We will send a replacement or a full refund, including shipping costs.

Refunds

After we receive and inspect your return, we will e-mail you to confirm. Approved refunds are issued to your original payment method within 5-10 business days. Original shipping fees are refunded only for damaged, defective or wrong items.

Exchanges

We do not offer direct exchanges. Please return the item for a refund and place a new order.

Contact: support@nestora.today | +1(844) 908 0346 | 37 Inverness Dr. E #100 Englewood, CO 80112, USA